Our maintained IT solutions are used by businesses of all sizes in Austin to fulfil a variety of IT functions inside their company, whether as a full-service contracted IT team or as a supplement to already-existing in-house IT professionals. Our management IT services and co-managed IT services provide your staff excellent end-user IT assistance while releasing your internal IT professionals to concentrate on mission-critical goals & major projects. Our booking software allows monitoring of IT incidents, applications, and answers and simplifies the co-management of internal IT resources. We frequently serve as a point of escalation and a backup for internal resources for teams with staff IT. Our team frequently assists in educating and onboarding new employees in how to use our ticket system and escalation procedures.